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Dan M.

2
Level 2 Contributor
Texas, United States

Contributor Level

Total Points
1,170

About Me

A business owner and rancher. Customer service is more important to me than price.

10 Reviews by Dan

  • Shopsilverland

11/4/22

This is my go to gift store. Selection is substantial, can always find the gift I need. Customer service is second to none! Highly recommend

  • Eero

11/4/22

I am no tech wizard. System easy to set up…in 3 years have had very few issues, but when I do SERVICE IS AWESOME!

  • Coolcalf

8/23/21

I contracted with this company to put in a walk in freezer at our ranch. I paid TOP DOLLAR for what was sold as a "nearly new" freezer, with new compressor and condenser. In the beginning, I called the number on the website and got a young man named "Jeremy". He seemed very anxious to take care of my needs and assured me that it would be a "great finished product" He came to the ranch to see the building that I was retrofitting to accommodate the freezer, took measurements and told me to call when I was ready. I had several issues in the retrofit which I communicated in a timely manner which delayed the project nearly 1 month from our initial date. Jeremy called me two days before he was to arrive and told me he was in the middle of a job and could not make it. He was to arrive on a Sunday, which led me to believe he was very motivated and would see the job to completion. I COULDN'T HAVE BEEN MORE WRONG!

He arrived with a cooler box that was at least 30 years old and seeing the concern on my face said something to the effect "don't worry, when I leave here it will be a great end result". One hour later he told me he had forgotten a piece of the freezer and would drive the 4 hour trip to get the piece and drive back to the town near us to spend the night and would start the next day "first thing". That day (a Monday) I texted him at 11 am and asked if there was some issue. I did not hear from him and called and left a message at 5 that afternoon. He returned my call at 6 and said his friend had died the day before and "I was up getting drunk all night and slept all day". He apologized profusely and told me he would be here the following Thursday. He did not. He told me on Friday (the day after he was supposed to return) he could not come till the following Tuesday. He showed up and put the freezer in and returned the next day, and said all was ready to go. It wasn't. I have paid someone else to make it run properly.

At this point neither the worker or the owners will return my call. I have been very patient during this process... It was perhaps the most frustrating business experience in my career.

  • Best Buy

6/24/21

My wife bought me AirPods for Father's Day. She bought them on June 5th to make sure they would arrive by the June 20th date. I waited a whopping 3 days to open the box and discovered she bought the standard model, though she intended to purchase "AirPod Pro". I called Best Buy to exchange and pay the increased price to get the Pro model only to find they have a 15 day return policy! How can you buy a gift online and return it in 15 days! An unreasonable policy which is serviced by a group that doesn't care.

Tip for consumers:
Don't buy on this website unless you are POSITIVE you are right...gift buying is VERY RISKY!

Service
Value
Shipping
Returns
  • Partzilla

9/23/20

I have used Partzilla 5 times. They have been spectacular in each case. One shipment got lost by UPS and they took care of it. Buy parts for 4 wheeler and ATV side by side.

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Todd R. – Partzilla Rep

Hi Todd,

We appreciate the kind words. We are always trying to make ordering from us convenient and easy and we are glad to hear your experience went as smoothly as you had hoped. We look forward to your next order.

  • Asurion

5/27/20

This is the only place I have found that you can review this company. They claim thousands of reviews with a 4.5 star and above average. This site, where you ACTUALLY CAN review them... 1.5 stars. To tell my entire saga to get my Iphone replaced (I'm still not sure they will do it) would take 2000 words... after all I have been on the phone with them and AT&T for 4 and 1/2 hours! I have been paying them for 7 years without a claim... They provided me, perhaps the WORST CUSTOMER EXPERIENCE OF MY ENTIRE LIFE.

  • GlassesUSA

12/25/17

Age is catching up, "cheaters" no longer are enough. I need bifocals, and the $400 price my Dr's office suggested startled me. I got a 1/2 coupon from glassesusa and thought to myself," heh... maybe I can get the same ones for $200" I will put the readers digest version of my experience".

First my pet peeve... I get at least 4 emails weekly. Upon subscription before Tgiving, by Nov 27th, the price was reduce to 60 off. I took the time to shop and chose my glasses... lo and behold, none of the codes provided any where CLOSE to the discount promised... but I heard, you order does not qualify for code provided. My "discounted" glasses ended up costing nearly exactly what I was to pay locally, which supports the town I live in.
And to add insult to injury, though I have unsubscribed to the site, and still receive 2 or 3 solicitations per week. Disappointed at best!

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GlassesUSA C. – GlassesUSA Rep

Dear Todd,
Normally, with the right coupon, we are significantly cheaper than local options. For help, you can always call our 24/7 customer service center. We're sorry to hear that you're having an issue with unsubscribing. Please contact our customer service so that the issue can be resolved.
Best Wishes,
GlassesUSA

  • Walmart

9/7/17

If price is the only thing that matters, walmart is for you. If you want things like service and quality goods... forget it... go to small stores. Walmart has hurt main street America... in this reviewers opinion... saving a little money was not worth the cost.

  • Amazon

9/7/17

I think Amazon is gonna change retail in a way we cannot understand. It is good for the consumer, that is without question. But, in the end, will it be good for our economy (business'), and our culture? I have my doubts.

  • Weather Underground

9/7/17

Well, I am a full time Rancher and weather is a very important thing for us to keep up with. I am on a weather site daily. For 10 years WU was my site of choice. The first major change was a step in the wrong direction, but the last change, several months ago, has caused me to move. It is difficult to use, particularly the 10 day forecast, my go to page. It does not load as it had before, does not function correctly. Though I confess, I use it occasionally, I am using the government page most often now.

Dan Has Earned 40 Votes

Dan M.'s review of GlassesUSA earned 6 Very Helpful votes

Dan M.'s review of Weather Underground earned 32 Very Helpful votes

Dan M.'s review of Asurion earned 2 Very Helpful votes

Dan M.'s review of Best Buy earned 0 Very Helpful votes

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