Tom H.

I can't explain how horrific my experience has been with this "delivery" company and I'm trying to find out how to take it further if anyone can help, I've not gone into work today as I was expecting my parcel and waited for it all day checking the tracker which is awful to use, then early evening I seen on the app the driver missed me and left me a "calling card", the only way to find out what's going on is to use the Webchat which in all honesty is useless, it's like talking to someone who is just copy and pasting random messages off a word document, the encrypted message that I could make top and tail of is that they have lost it and to take a refund off the seller or it might come 2/3 days time, who knows…. Does anyone know how to take this further or where the depots are in the midlands so I can collect as they obviously don't deliver anything looking from all the reviews