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2-3 years ago I ran into their stuff, it was fun and I got paid for my opinion. They've been purchased by Toluna since, and use prodege …who's notorious for not paying their panelists- see their BBB page…for a lot of recruitment. I'd stay away from them.
Tip for consumers:
None
Products used:
Taking surveys
Companies contract with Toluna to do market research, etc, and are unfamiliar with how they do business. Their poor service and how they treat customers can reflect poorly on that company and their products. It can make that company seem like they aren't doing their due diligence, for sure. It's my mission going forward to get the word out.
Products used:
Market research
Was a member for a while when it was Mintvine... read that it had been purchased by private equity group Dynata. Dynata panels are known for bad service, questionable ethics, nickel and dime stuff. They're the worst. I was a member of 'one opinion ', which was purchased by Dynata a couple years back. That site went from one of the better, to awful... one of the worst. Peanut Labs is owned by Dynata, and a lot of people know about them. Look up reviews for them on the BBB. Scroll thru the complaints on Dynata's better business bureau site. If you're a member, cash out as soon as you get to the threshold to cash out. Dynata is the pits
Tip for consumers:
Cash out early and often
Products used:
Was a member of this survey panel
Tom R.'s review of Toluna earned 3 Very Helpful votes
“Agreed. After several years without too many issues, suddenly they lock my account, citing issues they will say nothing about, just some "checks" they do. Totally unfounded. They're WRONG and won't even consider they may be. BAD for business, abusive”
Tom doesn’t have any fans yet.
Tom isn’t following anybody yet.
Empty.
Schwans sent them my info to complete a survey in December 2016. I did only to be told they would...
I spent many hours doing surveys and accumulated a number of points. I went to redeem the points...
We're truly sorry to hear that you're dissatisfied with our services :( and we would love to have the opportunity to change that.
In order for us to take a closer look at this situation and provide some clarity, kindly email us via support@tolunahelpdesk.zendesk.com using 'Sitejabber review follow-up' as subject.
Kind regards,
Mary
Toluna team