VERY DISAPPOINTING. At a time where the world is coming together in support of each other, PADZU is not refunding vacation rentals booked prior to the COVID-19 crisis. Even though it is clear that travel has been severely restricted and Americans are being asked to STAY HOME, PADZU is not falling in suit with other vacation rental companies and offering full refunds for their stays. Do yourself a favor and book from 3rd party companies like AirBnB which recognize the hardship the world is enduring and refunding customers fully.