I ordered a hard to find bagger it for my zero turn, confirmed it was in stock, confirmed when it would ship and paid my money. They didn't ship when they said they would (or do anything they said they would. After several very long wait time phone calls, other estimates when it would ship that didn't happen and return emails with explanations they said they would send but never did, they finally admitted they didn't actually have the part and couldn't get it. So weeks into this mess, after missing out on buying somewhere else. I am back to the drawing board for a part I need and now can't find at all. I should have read the other reviews before buying from them. They brag about their customer service but they simply don't have any.