Sold me used product key. Took 10 days to respond to a ticket only after a PayPal dispute opened. Then demand pic proof of a ID that apparently is provided by Microsoft via an automated phone system, that ID does not exist. The key was used I was scammed. They are working their hardest to delay and not refund me. Been 10 days and only received copy and paste responses. Kinguin is garbage, still no result or refund just argument.
Hello,
Could you please provide us with the order/ticket number in question?
We are looking forward to hearing from you!
Kind regards,
Grażyna