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Triz M.

Contributor Level

Total Points
192

1 Review by Triz

  • AppThemes

6/21/17

These are unprofessional scammers who have rigged their themes with bugs so that you can hire them to rectify their own bugs. My company purchased Hirebee theme and other themes in a package called Club on June 7th. Today, June 20th, we have not got Hirebee to work. It has been one bug after another for two weeks. There is no documentation. There is no way to edit words --you have to change the code. The rigid pre-made form is unchangeable. If you ask, they rudely tell you to re-write the code. There are unexplained error messages all over the place. The last straw came when we found that email communication from employee to freelancer was not going through.
We sent support request: "No email communication is going to the freelancer. Email reset link, proposal selected update not going through."

This was their reply: "Check your server error and mail server log for clues why the emails are not sent. You can ask your webhost support for the location of the log."

This is unbelievable. Our email system is working perfectly, and is receiving emails from all sorts of places. What would be so unique with Hirebee template that it is the only one whose email does not go through in our email server? It is AppleThemes which has the responsibility to design their email system in a way that it can work with all email systems, not us to tweak our server to suit Appletheme bugs. To demonstrate how illogical their reasoning is, our testing as employer are coming through via the same email server they are telling us to check its error log. Why would the email server deliver employer test emails but not freelancer? Save yourself a lot of headaches and get another theme.

Triz Has Earned 10 Votes

Triz M.'s review of AppThemes earned 10 Very Helpful votes

Triz Has Received 1 Thank You

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