Troy L.

I just sent my computer in to get fixed. After four days I knew my computer got there but revived no notification or anything from the company. I sent emails and called but no reply to either. After four days they emailed me and just asked if I had been updated. Finally they sent me a message saying my package was shipping back. This company after many times never told me if it was bad after testing it or if they fixed anything. Anyway when I got the computer back yesterday there was water residue in the plug and grease cover the screws still. The case was never opened. I'm no computer tech but everytime I've been around fixing one I've never seen it magically done without opening it up. I am very upset with the customer service and very pleased to find out my computer was never fixed. I wonder if it was even touched. Looked like the boxes were just changed. So much for the false statements on the website of one day turn around.