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So I placed an order on Nov 30, a couple days later it shows a shipping label has been created. 3 weeks later it still shows the same. Contacted customer service 4 days ago, still no response. They have no problem taking your money but don't want to send what you paid for. No phone number, no timely response, no product. Stay away! Glad I paid with a credit card, I'll dispute the charges if I don't hear from them soon.
Troy S.'s review of Oak & luna earned 3 Very Helpful votes
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Please don't buy from this company. I really wish I read these reviews before I bought. My custom...
They are an Israeli company that hides it as much as they can. Their return policy is non...
Hi Troy,
Thank you for your feedback. We are a 100% online company and we don't take phone calls, but if you have already sent you a private email, we will be back to you shortly.
Thank you for your patience and we apologize for the delay.
Kind regards,
Oak&Luna Customer Service Team