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Updated: Cancelling a subscription is not "Frictionless. I was charged $74.99 automatically for the upcoming 6 months, I contacted them the VERY NEXT DAY to cancel and ask for a refund and initially, they said too bad, it's clearly in the terms to which you agreed. This is true, however they could make it much easier to unsubscribe online, instead of having to contact them via email in advance via email. After some back and forth they agreed to refund 70%.
Products used:
Lasta weight loss program,
Trudy S.'s review of Lasta earned 2 Very Helpful votes
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Dear Trudy, we apologize for the inconvenience you have experienced. We understand your frustration and take this matter seriously. Please be informed that our manager has already contacted you regarding this situation. We eagerly await your response. Thank you for your cooperation.