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After making my 1st purchase from what I thought was a cool cost friendly online pup store I was saddened when my order said delivered and never came! I was charged and ripped off and didn't even get a refund or apology. Currently making in store purchases from home goods and my local pet stores.
Tysha G.'s review of DogDug earned 3 Very Helpful votes
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I wish I could give zero stars. I ordered about $50 worth of dog hoodies and when they came in...
This is www.dogdug.com
Which emails do you send to? support@dogdug.com or dogdug@gmail.com? Our useful email address: dogdug@gmail.com
As long as we see customers' email, we will give a reply soon and help them to solve the problem
Your order status when search on the USPS search website:
October 19,2015, 1:51 pm Delivered, In/At Mailbox
HEMPSTEAD, NY 11550 Your item was delivered in or at the mailbox at 1:51 pm on October 19,2015 in HEMPSTEAD, NY 11550.
We send out your package on October 8th
After the package status show: delivered. On October 22Th, we received a claim about this order, we send some emails to you but do not get any reply
At last we give you a full refund.
If customer have any problems about order, we will handle with it in a timely, let all of customers enjoy the most comfortable buyers shopping experience