Konanga T.

I have been a long-time customer of Bed Bath & Beyond, and it's disheartening to say that my recent experience has been nothing short of terrible. Since the business was repurchased by Overstock, the quality of service has plummeted to an all-time low.

I placed an order for a Christmas tree with a promised delivery date of December 5. However, as of December 11, my order remains stagnant, with only a label generated and no sign of it being dispatched to FedEx. This lack of efficiency and communication is inexcusable, especially during the holiday season.

Considering my years of history with Bed Bath & Beyond, this experience has left me utterly disappointed. I had hoped for better service, but it seems the changes post-repurchase have had a negative impact. This ordeal has not only ruined my Christmas preparations but has also shattered my trust in Bed Bath & Beyond.

Sadly, I can confidently say that I will never, ever shop here again. It's disheartening to witness the decline of a once-reliable retailer. I urge potential customers to consider other options, as the current state of Bed Bath & Beyond under Overstock's ownership is far from satisfactory.

1/5 stars - A loyal customer lost