UAE R.

My name is VIJESH. I am a new member of Virgin hospitality has given a international holiday package membership purchased wide FGB bank Credit card receipt # ******* from Virgin Hospitality, Movenpick hotel, AL QUSAIS, DUBAI on by paying AED 8000 (partial amount) and now I feel the membership plan the company providing is fraud and SCAM from the very next day of purchase, Due to many contradictory elements to what the sales person has described to me before purchase. I later also came to know from many other members who have become victims.
It all started with a phone call I got from virgin saying you have won a free holiday voucher, 200 flight discount voucher and Dhow cruise voucher and I have to come and collect it from Movenpick, Al qusais. When I went there they told us to fill a form in which they took my personal details later then they started briefing with a membership plan with loads of offers, seemed like they will give us anything for money. During the briefing they asked all my financial details like credit limit, balance in the credit card and others, but I failed to realize these people are trapping us. They took more than 2.5 hrs to brief us loads of offers and were using all the information provided to carve a membership plan. They had all the tricks to trap us.
Payment in easy installments of 12 months or can extend to 24 months with zero process fee and zero charges. They told they have tie ups with FGB bank and once the payment is done they would take up with FGB bank to convert it in to installments.

Why are they giving false statements before purchase and trapping people?
They told before purchases that you can cancel or transfer the membership at any time and this is just an asset.

They told me Cancellation/ transfer are all their internal process and they will do it.
The moment I realized the trap the very next day I went to Movenpick office saying I want to cancel the membership as I started realizing I am in difficulty if I use the membership further and there I felt confirmed that they are conducting fraud activities. They started telling me I cannot cancel the membership but I can transfer the membership but I have to wait for 1 week until. Now I am waiting for one month I didnt recieved my money. They looted my money. Mr. Arif explain about the package their in the movenpick. They are another 3 family along with us. On that day another one guy also taken some plan from them. Please make sure check the genuineness of the company.

Please We are requesting to take action against this company to get my money back. This is a big amount for my family.

Please aware of virgin hospitality. Dont take any membership or package with this company.

VIRGIN IS A BIGGEST SCAM AND LOOTED MY MONEY!