Una M.

I called them about a pool pump issue. They sent a technician which was very pleasant who informed me that I needed a new pump.

He was told by choice that he should replace the motor of the pump rather than replacement of the pump as he requested. Unfortunately he could not find a motor.

I have spoken to six individuals in the customer department. Each of which informed me that I have a maximum of $3,000.00 to fix the pump. They informed me that I could use the same technician that initially made the diagnosis.

After waiting for nearly 8 weeks: during which time the pool has already become totally green with algae: I purchase a pump and had the same technician that was sent originally from Choice that make the diagnosis; installed the pump. Now they refused to pay for the cost of the pump; I paid $2035.75 for the pump plus installation cost of $300.00.

Numerous individuals from their company have already told me the maximum cost they would be reimbursed. Now, there are telling me that they they would only pay $400.00 for the pump.

I have spent significant amount of money to get coverage for my many rentals. They informed me that if I cancel all of my policies with them that they would only reimburse me $1800.00 after paying almost $10,000.00 or more for the policies.

I would never, never, never never, never recommend any customer to Choice. They are not to be trusted. Once my Warrantee expires from all of my policies. I would never, never, never, never, never again purchase any Warrantee from them. Be careful of this company.!

Do not purchase policy more than a year. What they will tell you; that if you purchase three years; you will get a discount and that you can cancel any time.

But what they are not telling you is; if you cancel; they subtract any service you might have had and then sent you a small amount of money and tell you that you have no money left from your policy.

They never gave this information to me. So your money is tied up after you spent thousand of dollars and you actually got nothing in return to you.

Do not buy from them; if possible. If you decided to purchase from them. Do not pay for more than 1 year.