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Your tracking indicates my item is still in China as of March 22nd. I have not received a response to my inquiries.
Tmart got my address wrong on an order, so the item was returned to them. Upon inquiring, I was told I had to either pay again for shipping, or I could get an 80% refund. I told them that this was completely unacceptable, but the logic fell on deaf ears. I will never use this site again as I don't care for extortionists.
Un H.'s review of Tmart.com earned 5 Very Helpful votes
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Empty.
Lamp is not what I pictured. The overall quality is good at best. Fit of glass to the base...
Someone used my information to place an order for almost $2,000 through your website. It was very...
Dear customer,
We are sorry to hear this news.
But would you please tell us the order number for check firstly?
And the shipping address on order was written by customers on our system.
May be you can check it in your account.
In order to be more efficient to solve your problem, you can also try our email service:
http://tmarthk.desk.com/customer/widget/emails/new
Have a nice day.