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I used hopper trying to save on hotel deals and ended up paying more than I bargained for. They literally used my personal info and charged me for 2 extra nights after I was supposed to be refunded for the night before. A total of 3 nights without my consent. Leaving me with no funds during the thanksgiving holiday. I was stuck in a room with my 2 yr old daughter no real meal just vending machine snacks. PLEASE THEY NEED BE STOP AND HELD ACCOUNTABLE.
Tip for consumers:
Do not trust 3rd party for booking hotel.
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