Made a huge mistake signing up with them to build my brand. I am almost 6 months into my project and the first phase (website) is incomplete still. They have continuously come back to me with website/products which are completely outside the scope of what I asked for and also cost prohibitive for me to sell. It has been a huge waste of time. They are extremely incompetent. You would be MUCH better off hiring someone off Fiverr to build your site, Amazon store, and eBay store. It would cost you 10% of what BMB would charge.
Btw I'm convinced Dani is a 14 year old child because that's the level of intelligence she has.
I'm sorry you had a bad experience with your project manager. Can you provide me with some more information so I can look into your project details or contact me directly at support@buildmybrandllc.com.