Valerie C.

My account got hacked on July 27th from online order that I did not authorize I call RushCard to tell them about the transaction error and that I didn't authorize transaction they told me that I would have to do is this Feud and they put the old card on hold they said they will be issuing me a new card that was 7 to 10 days ago another 7 to 10 days ago and now they tell me today and still has not been sent out it's another seven to ten days they're about to pick up my car my rent late never been late because of their era now they should have told me that they were not sending me my card while the dispute was going on that was never relate to me now they're trying to charge me $5 for replacement card that I never received in the first place because they were supposed to issue me another car once I get my money out of this mess I am closing my account I have been a customer for over 20 years and they don't give a doggone about what my situation is for I didn't have nothing to do with so RushCard stinks their websites terrible their customer service reps hang up on you and they act like they don't care 20 year customer really don't do it don't do business with them you're going to be in a world of trouble and don't have any transaction on your account that you don't know anything about because you'll be going now been over a month the hell with RushCard

I order over a month ago. No merchandise. You call phone number Noone ever there... I am appalled and your email mystery disappears. Do not trust these people and on your order the website is in Japanese..