Vanny C.

Ordered a permit in November 2 and per their website it would take about 10 business days. By December 11, I did not hear anything from them or receive my physical permit which I paid. More for. They responded that maybe I didn't wait long enough but at this point it had been well over 10 business days. Then they got back to me to tell me to call the tax board myself because of one thing or another so I asked them to refund me since the service I paid for was not rendered. Not only that, if I had not reached in on December 11, I'd probably still be waiting. As I am disputing their service they are extremely rude and still refuse to send me my physical permit. Avoid this company's and call the tax board yourself. It's free to go through the state, I paid because I figured it would be more convenient. Boy did they prove me wrong. Not only that, when I disputed with my bank they sent them a screenshot that says someone downloaded the permit on November 2, the day I placed the order. How is that even possible?