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Vern W.

Nl

Contributor Level

Total Points
83

1 Review by Vern

  • Howly

3/21/24
• Updated review

I recently wrote about this underhanded, sleazy,scam of a company. I was told, (after i made a complaint) about the charges they quickly took from my bank account, that my money will be refunded. This was back in November of 2023. To this day I have not received the $69 that they say was refunded to me. GD liars, they even had the gaul to post that it was refunded. Here is the message I screen captured….Ps: I well even call out Sony Ps for having a company like this represent them, absolutely disgraceful

Service
Value
Shipping
Returns
Quality
FEELS LIKE A SCAM, AND PROBABLY IS!
12/12/23
• Previous review

Not a good company to do business with.They absolutely overcharge the so called services they offer. Talked to one of the Reps they have answering the phone, spoke like he didn't give a $#*! about how he comes across, and that alone makes it feel like a scam. Had to tell him, don't know how many times, that I wanted a refund, because they use questionable practices in the transactions e.g. not clarifying the amount properly. I was looking from a answer about Sony PlayStation, and for some reason, their site popped up,I was led to believe from Sony that it was a $1 charge, felt like they intercepted that message. STAY AWAY FROM HOWLY.COM

Tip for consumers:
That they respected the business

Service
Returns
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Howly H. – Howly Rep

Hi, Vern. Thank you for the feedback.
During the sign-up process, we prominently display our terms and pricing for the recurring subscription of our service, taking every measure to ensure that our users have a comprehensive understanding of them before proceeding. It's important to note that creating an account on our platform is entirely initiated by the user. To access our service, users are required to provide their billing information before they can subscribe. Without this initial payment, users won't be able to engage in a chat with an expert.
If you have any further inquiries or require assistance, feel free to explore our website. We are eager to provide any support you may need!

Vern Has Earned 3 Votes

Vern W.'s review of Howly earned 2 Very Helpful votes

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