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DON'T ORDER: Ordered a personalized bracelet for my partner for Xmas. It arrived and looked great but the latch broke within days. They sent me a replacement. New latch is working at moment BUT now the coloring is coming off the name tags and looks shocking after 3 days of wearing. So can't really wear either and all they can offer is a refund of 25%. REALLY REALLY DISAPPOINTED!
Products used:
Both bracelets are not able to be used as was not what was ordered or expected due to bad quality products
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Thank you for bringing your concerns to our attention Vicki. We sincerely apologize for any dissatisfaction you experienced with our service. We acknowledge that our customer service representative will contact you asap and provide a resolution. Thank you for your understanding and giving us the opportunity to address your concerns. We look forward to serving you better in the future.