I have been buying from this boutique for 3 years now. I have tried many boutiques and now only buy from KKB and one other boutique. Everything has been amazing quality! Even the mystery bags have been awesome! I have shared some issues with them and received an email almost right away. They are so positive and friendly! Everyone that works for them works hard and Kristyn is so down-to-earth! You won't be sorry buying from them!