Housekeep is a bad company with no service - meaning no good cleaner. Forget about ANY customer service. On top of that they dont refund your money - cleaners are not good and then also no refund. They over charge you which is issue at their end but still no refund will be given. They say it goes to your housekeep account. If you dont have good cleaner why would I book another cleaning with you. I had to give 1 star only because then it lets you write the review other wise not worth 1 star. Stay away and save your money. Highly overpriced too.