Charge extra for greeting card That Never Comes then give excuses and snarky comments on people's reviews who are dissatisfied with poor customer service. Ice cream is way overpriced, there are other ice cream of the month clubs that have more affordable better product and way better customer service. Do your research. Read the snarky comments from customer service rep wen someone gives their bad experience with this company. Very unprofessional.
Viv, when you called our agent apologized if your U.S. mail gift announcement did not arrive and offered to send a new one for free. You screamed at here using language that many would consider threatening and that all would consider rude. We will not ask our agents to tolerate your abusive behavior any longer and ask that you take your business elsewhere.