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Ordered a vanity and it came chipped and damaged because the quality is so incredibly poor it stood no chance during shipping. Incomprehensible instructions (not that I will even bother to put it together- it's trash), customer service is a scam. I'm having to dispute this with my CC company. Spent $704. For something that makes Ikea look like RH
Tip for consumers:
Do not buy from this scam company.
Great quality, prices and fast delivery. I keep coming back to Rugs USA
Positive prior experience
I purchased a wall mirror from one of their sellers for just under $1000. And it was never delivered because the seller gave a false tracking number (that corresponded to an unrelated item and delivery address). I will spare you the boring details but Chairish basically did nothing to help me. No offer for a refund. Stopped answering my emails. It's impossible to get anyone by phone. This is FRAUD.
It's a shame. Please be aware which sellers you purchase from on their platform as basically you are on your own- paying a broker (Chairish) that does nothing for you.
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I bought the Scandanavian wood bed frame on 1/27/24 which was shipped from China with no...
