Violet S.

On October 17,2023, I visited Bay Bramalea City Centre and observed an incident where a man was walking in the store with two heavy comforters. It seemed like some of the workers were cautiously observing him, possibly suspecting him of stealing. Eventually, one of the workers approached him and took the comforters to the cashier, while the man continued shopping.

The next day, October 18, I returned to the store to pick up a few items that were difficult to carry around. I placed them in a bag that I brought with me. Surprisingly, the same lady who had approached the gentleman on the previous day approached me and asked if I needed any help.

I must express my concern about this kind of treatment towards a specific group of people. It is unfair to target individuals based on their ethnicity. I had experienced a similar situation on October 17 when I purchased heavy items and struggled to carry them around without any assistance from the store. It is important to provide support for all customers, regardless of their background. Everyone deserves to feel valued and respected while shopping.