Walter W.

Ordered some items order number *******. They never sent me an email giving me status and now they tell me they don't know what the status is. I have called customer support twice and they have not been able to resolve it. Because they say it a store issue, no it is a Lowes issue. I keep getting the run around and I still don't have my order and it has been two weeks. I need it know! I would never order anything from Lowes again because they do not care about their customers. You cannot even talk with a manager. They say call the store. The issue is I order the items through Lowes Web site and they did not give me a choice to send the parts to my house. They forced me to pick a store so I picked one that was the closet. Now they tell me corp is not responsible I have to work with store. Why is that when I ordered them from Lowes, not the store. Just another way they can give you the run around and take no responsibility screw the customer. You cannot even call cooperate to log a complaint. Not a good way yo run a company. I recommend no one should buy anything from Lowes because they don't care about the customer!

Spectrum update their menu for cable boxes and tv streaming over the internet. This update destroyed my DVR recording. Made setup harder. The apps don't work. Cannot select the channel you want to be on when the cable box is turn on. Destroyed my favorite list and to make a new favorites list is an impossible task and it really is very bad. Call tech support and they don't care and state they have not made any menu changes, which is a lie. Service is terrible. So, I cancelled my internet and phone service. Once I find a replacement for cable TV, I will cancel that service.