I would like to know why I cannot redeem gift card points. Evert time I try to redeem it shows me an error message that says try back later to redeem gift card. I respond to the online website at one opinion and they told me that maybe I was using a VOIP, i do not know what a VOIP entails. I put in my cell phone number and a code I still get a error message. I tried several times to email them and I have of yet only receive one response from them. I continue to get the error message so I cannot redeem for my points. I was wondering if they can redeem the point and mail me a gift card for the points.