We received our 24 inch boys bike today and put it together - to some extent. There were parts missing. I suspect it was due to the parts bag being open and the overall container having many gaps at top, sides and bottom. The bike will be fine once I visit the hardware store and buy some substitute nuts, spacers, washers and brackets for the reflectors. My issue was with a manual that didn't quite match up with the bike, an almost unreadable assembly manual and sloppy shipping integrity.