I ordered an elegant white sweetheart dress from here that was "on sale" for $80. When the dress came the material quality was terrible and the sizing was completely off. I attempted to get back into my account to return and the site said no longer available. I sent emails several times and waited a week for any response. I finally requested a refund they paypal and magically rosedress responded to that. They promised a full refund to return the dress as soon as it was received. After sending it back and getting a confirmation it was received i never got my refund or had my emails responded to for over 1 month. Finally got my refund through PayPal nearly 3 months later. I also found the EXACT same dress on chicme for $27.
Hi Westyn! Thanks for the review! Sorry to hear about your negative experience regarding our discount code. We'll reach out via private email to learn more. We value your input so our team can make improvements for all our customers moving forward.