Will C.

We use WOW for our business. To sum things up first, do not even consider it. We've had many outages a day for months on end with multiple tech visits we were billed for despite no resolution. They've swapped out the modem from the original twice now and the most recent swap was to an "upgraded" modem which has no wireless network capabilities. It's been less than 24 hours and our hard wired devices have not seemed to have lost internet yet but we have no wireless network in our office. We were not asked if it would be okay to only have hard wire options it was just thrust upon us as an attempt to find a solution to our never ending issues with this ISP. Specifically, the upgraded model they provided is an ARRIS TM804, the one that cost $40 new and $15 used.

Tried 4 times to send SMS to my phone and get nothing. Complete waste of time. Food is good though..