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William K.

1
Level 1 Contributor

Contributor Level

Total Points
240

3 Reviews by William

  • Verizon

7/9/22

Traveled to WA and was charged 5$ Per day on both phones on our account because we were connected to a tower in Canada. International charges for traveling to Port Angeles WA. 4 hours lost thus far trying to stop these fraudulent charges.

Service
Value
  • Discover Books, LLC

12/9/21

Three out of five books, all graded as "very good," are library discards with stickers, tape, stamps, etc., even though only books graded "good" or lower are, as stated on the web site, possible library discards. Shipping, however, is free.

Tip for consumers:
Let the buyer beware!

Products used:
2 of 5 books

Service
Value
Shipping
Quality
  • Republic Services

5/30/21

I was a customer for 21 years. Suddenly at the end of May 2021 our garbage was not picked up. After researching on the company web site and after over an hour on the phone I was told that Republic had terminated service in our area without any notice. It took a month to get Republic to remove its 96 gal. Container. Republic bills in advance for 3 month period. Service was terminated less than one month into the cycle for which I had automatically paid 3 months in advance. 5 weeks later, even though I have complained several times, no refund. The company claims that I will get a refund within 6 more weeks. So they keep customer money for capital indefinitely. This is how they treat 21 years of customer loyalty.

Tip for consumers:
Seek another company.

Service
Value
Quality

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