William K.

I purchased a $29 Ipad stand/charger via their Amazon store. After 30 days it stopped charging the Ipad. After contacting their customer service, I was told the device had fallen outside the warranty period and they would not be able to help me with an exchange or refund. This is a $29 piece of plastic and they were unwilling to provide me with any alternative and in fact, told me to pursue resolution elsewhere. Wow. Not the answer you'd expect to get from a "customer service" representative. I am a rational person and believe in being honest and working hard.
I realize the idea is to make money, but at what cost! I will be sure to tell anyone and everyone to steer clear of this business..