I found a pair of shoes on this website & ordered WITHOUT becoming a member. Then catalogs started coming. I have a small box at a servicing center to receive mail. I do not NEED nor DESIRE to have it filled with useless catalogs. I informed them on least 2 occasions in various methods, (since you can't seem to email them without being a member) & they have ignored my request to STOP SENDING ME CATALOGS. Just received another yesterday. Hence this review!