William W.

I purchased a bedroom set on May 1,2021. Most of my items were finally delivered by December 2021 with 2 pieces broken upon delivery and had to be replaced. The bed, however, was delayed 8 times even though the website said it was in stock even though their employee on "chat" confirmed it was in fact in stock. On the 8th delay I was told it wouldn't ship until January 2023, 21 months after my original purchase. I then realized I would never receive my bed and opted to cancel.

I was told I would receive a certain amount in writing as to how much refund I would receive. Once the cancelation was final, I was told a lesser amount. The company refused to correct it even though it was their error and I'm still waiting on my refund.

Had I known of the dishonesty, lies, and deceit I would have never made the purchase and stuck with my local furniture store. By the way, once I canceled the bed, I purchased the same bed from my local store last Wednesday and it was delivered the next day.