I placed an order for a painting for Father's Day. I saw the site advertised on Facebook and uploaded all my photos when I placed the order. After 2 days of waiting for an update I was advised they didn't have my photos which pushed back the start of the work so now it will not be here on time due to their website malfunction. Their solution was for me to pay an additional 15% for expedited service which would not have been necessary had they started when I initially placed the order. Definitely regret spending this nearly $500 for a gift that will now not be here on time. The following 4 paintings I needed will be done with another company since I've lost faith in this one, but the pictures they sent me of the painting look great so the review isn't shading the artist it is against the company and how they do things.