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Yovana C.

California

Contributor Level

Total Points
80
0
1

1 Review by Yovana

Sundae Muse

  • Sundae Muse

“After more than a month, I still haven't received my order”
2/19/22
Verified purchase

I have written to them multiple times, 3 times via instagram and once via email and their answers are apologies or excuses as "We are almost back on track". I paid for express shipping which is not worth it at all. Ooh. And they haven't sent my dresses, but I do have received 3 emails asking me to rate my purchase and my experience... well, let me tell you WORST EXPERIENCE EVER!

It's so bad I want to give you a zero. But that's not possible so I give you a one.

Tip for consumers:
Dont buy!!

Service
Value
Shipping
Returns
Quality
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Sundae M. – Sundae Muse Rep

Hi Yovana,

Thanks for leaving a review. We apologize for the delay in processing your order. We are currently trying to resolve the issue in the best way possible and we have taken it with high importance. We appreciate your feedback as we are always looking for ways to improve.

Thanks so much x

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