A word of advice to anyone sending money thru this weak company. First of all, customer service has only one person most of the time so you sit on hold for at least 50 minutes. The other problem is your money transfer directly to a bank account may never get there, so I would suggest to never send via them using a dollar bank account in Nigeria, only use pick up. Sent money almost one month ago and it still hasn't got there, I have verified that there is nothing wrong with my receivers bank account, so that means them and someone in-between are trying to keep my money, very shady business. How is it that you don't have the ability to refund your customer since you claim you are unable to send the money to the recipient's account and you call yourself a business? Sounds like scam to me. So folks, beware, this can happen to anyone