I bought a set of things that are special gifts to take with me during my time outside the country. Unfortunately after confirming the order and paying it. The order which I was supposed to receive within a day or two that's as per namshi Uae policy After two days, it was not shipped or delivered. My flight is tomorrow and worse. I contacted customer service of namshi more than ten times, whether by calls or emails, unfortunately their words are inconsistent and impractical, the worst experience of shopping online, that I had
Hi Zineb, we are extremely sorry about the shopping experience you've had with us. We assure you that this isn't the experience we intend to provide and regret the inconvenience caused during this process. If you're in need of any assistance, we are always here to help through any customer support channel. We humbly hope you shop with us again for a smoother shopping experience. Shukran!