Charles L.

This company is an absolute scam. I have opened a checking and savings due to positive reviews and recommendations. I have had no problems until I funded the accounts with thousands of dollars at which time they froze everything giving me zero access to my funds. The customer service and security department (who supposedly handles these types of issues) is incompetent, inconsiderate, and unable to provide any information. The account was apparently frozen due to a mobile deposit in question. The deposit was made through the app via mobile deposit and was for a US Treasury check from a federal tax refund. Instead of placing a hold on the amount of the check in question, they froze all funds and are providing no updates or timeframes on how and when this will be addressed and rectified. They have a considerable balance frozen and I have zero recourse. I would not recommend this criminal enterprise to my worst enemy. BUYER BEWARE!