1StopBedrooms Questions & Answers

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Here’s what consumers have asked with answers from 1StopBedrooms staff and previous consumers.

22 questions answered
9% answered in 1 day
Question:

Is this a reliable website/company to order from

Answer:

No the worst company ever. Try to charge you extra after order is placed and paid for. Than you can not even cancel they delay until they can charge you extra fees. Horrible all the way around.

By Julia D.
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Question:

How can you continue to run this obvious scam? looks like gabriel spends most of his time writing fake reviews.

Answer:

They sent me damaged furniture and 8 months later I'm still getting the runaround! Very unethical company!

By Christine Y.
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Question:

What is the estimated delivery time for a living room set?

Answer:

Wouldn't know since they are blaming all deliveries on Covid-19. I still have not received my items ordered in May. And, they pushed the date of delivery back to August 26th.

By Latina W.
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Question:

Why are you not refunding customers the $$ if the order is not even at the warehouse? what is with the bogus cancelation fees & per pund?! scam?!

Answer:

Yes Oli B I would love to know the answer to that as well. They lie through their teeth to keep held your money for nothing. Absolutely insane!

By Julia D.
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Question:

Does anyone know how long shipping will take to north carolina?

Answer:

Hi Nancy, Sorry it took so long to respond. We estimate 4-6 weeks for delivery, to be safe, but it usually takes 2-4 weeks. This does depend on some factors that can change the delivery window such as if an item is in stock and what warehouse it ships from. If you call and talk to one of our live salesman they can give you a more accurate delivery window. Thank you!

By Stop B.,
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Question:

Never mind i read your reviews you are scammers i'm good hope y'all get caught in go to the feds for ripping off people ..l

Answer:

Glad you did your research, I am dealing with a nightmare with them.

By michael r.
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Question:

Stay far away from this business, it is a total scam!!!

Answer:

Yes. They are crooked! Stay away! Google Ad says free shipping and no tax. You order it. Everything is great! Then four days later they want shipping and tax money

By Bryan M.
Question:

What is lead time for delivery after order is placed?

Answer:

Took about 2 months after stated delievery time and that was me calling them weekly

By Ryan S.
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Question:

I'm looking to buy a dining table from an ashley furniture collection from 1stopbedrooms. is this real ashley furniture or is it just a knockoff?

Answer:

Hello Mary, This is genuine Ashley Furniture. We are one of Ashley's largest partners! We look forward to earning your business! Thank you, Steve Customer Relations

By Stop B.,
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Question:

Approx how long does it take to get a shipment to missouri. thinking about ordering but wasn't sure how long it would take to get.

Answer:

You may never get it, beware. This company does not seem to be legit.

By michael r.
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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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