Bellizo Questions & Answers

Hi there, Thank you for bringing this to our attention. We are a US based company and we have a distribution center in Hong Kong. By working directly with product manufacturers, we offer stylish quality products at prices that work for you. Bellizo ships to more than 200 countries and regions worldwide with websites supporting the United States, Canada, the United Kingdom, Spain, France, Germany, Italy, Australia, the Middle East and Southeast Asia. Bellizo's warehouses enable us to ship globally. We are committed to providing quality and affordable clothing for every woman. We work directly with manufacturers, and pass the savings on to you. Say goodbye to the middleman! We acknowledge that we, as a company, are still growing and have many areas where improvements can be made. We sincerely apologize for the delay you experienced in your order. We totally understand how frustrating it was and we sincerely apologized for it. Be assured that we are treating every concern with utmost urgency. Should you wish to get more information on our Processing and Delivery Time frames for your location, kindly refer to this link: https://www.bellizo.com/article/delivery If you wish to monitor your order, please visit this link: https://www.bellizo.com/article/orderquery We would love to work with you in fixing this. Please send us an email through service@bellizo.com at your earliest convenience quoting this review so we can address the issue in a timely manner.

Hi Maria, Thank you for bringing this to our attention. Let us help you. We're currently having difficulty in searching for your order. We understand that you have been waiting for some time with regards to the resolution of your issue. Be assured that we are treating your concern with utmost urgency. Kindly provide the following information so we can check the order for you: - Order Number - Phone Number - Email address when the purchase was made - name on the shipping information - Exact date and total amount of purchase made (please check your bank statement) We will wait for your response. Have a great day!

Hi Carol, Thank you for bringing this to our attention. We sincerely apologise for the issues you encountered with the items you've received. We know how frustrating it was. Don't worry as we will assist you on returning the items you wish to return. Please note that this process is detailed in our Help Pages. You may review our Return and Exchange Policy here: https://www.bellizo.com/article/faq#10-21 We would love to work with you in fixing this. Please send us an email through service@bellizo.com at your earliest convenience quoting this review so we can address the issue in a timely manner.

Hi Jill Thank you for bringing this to our attention. Let us help you. We're currently having difficulty in searching for your order. We understand that you have been waiting for some time with regards to the resolution of your issue. Be assured that we are treating your concern with utmost urgency. Kindly provide the following information so we can check the order for you: - Order Number - Phone Number - Email address when the purchase was made - name on the shipping information - Exact date and total amount of purchase made (please check your bank statement) We will wait for your response. Have a great day!

Hi Heaven, Thank you for bringing this to our attention. Let us help you. We're currently having difficulty in searching for your order. We understand that you have been waiting for some time with regards to the resolution of your issue. Be assured that we are treating your concern with utmost urgency. Kindly provide the following information so we can check the order for you: - Order Number - Phone Number - Email address when the purchase was made - name on the shipping information - Exact date and total amount of purchase made (please check your bank statement) We will wait for your response. Have a great day!