ChicMe Questions & Answers

Here’s what consumers have asked with answers from ChicMe staff and previous consumers.

164 questions answered

4% answered in 1 day

Question:

Why are there so many badd reviews? very sad to see this as i found many items i would love to order. how come so many people say they have not ever received there orders?

Answer:

Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide

By ChicME O., over a year old

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Question:

Hi, i just ordered and didnt received the confirmation in my email. can u send it at the hotel like i asked, im only on vacation, please i trust u. order no.:1z4h9r4t1p8n1m1z9y672g429b how long does the shipping take? thx and blessing Hi, i just ordered and didnt received the confirmation in my email. can u send it at the hotel like i asked, im only on vacation, please i trust u. order no.:1z4h9r4t1p8n1m1z9y672g429b how long does the shipping take? thx and blessing

Answer:

Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(

By ChicME O., over a year old

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Question:

Are you for real? are you just scamming? Are you for real? are you just scamming?

Answer:

Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look

By ChicME O., over a year old

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Question:

Very bad customer service ,never again will i order from this place. Very bad customer service ,never again will i order from this place.

Answer:

May we know what is wrong? If you have any problem, you can email to support@chicme.com, our staff will solve it for you

By ChicME O., over a year old

See more answers (4)

Question:

What is the return policy What is the return policy

Answer:

I don't think they have 1 can't even get email to print off a return label

By Maria O. over a year old

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Question:

How do you get away with so much. without answering for it. your company is getting rich on fraud How do you get away with so much. without answering for it. your company is getting rich on fraud

Answer:

Exactly! I ordered a large dress that was maybe an inch shy of fully zipping. Fought and jumped through their return hoops to send it back. Stupidly purchased from them again to get the XL because the large was so close to fitting no way the XL wouldn't. Nope this thing is smaller than the large was. Seriously with all these comments there should be a class action against them for their shady scummy business practices.

By Rebecca M. over a year old

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Question:

How do i talk to customer service i really need to talk to some one How do i talk to customer service i really need to talk to some one

Answer:

This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:support@chicme.com

By ChicME O., over a year old

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Question:

I made an order 11/22/22. i have not received any items. i tried live chat multiple times and once i said refund they ended the chat continuously. why I made an order 11/22/22. i have not received any items. i tried live chat multiple times and once i said refund they ended the chat continuously. why

Answer:

Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)

By Britney S. over a year old

Question:

Where's my order?

Answer:

Hey Kimberly, please send email to support@chicme.com about your order information, customer service will help you check it

By ChicME O., over a year old

Question:

I need chicme to refund or afterpay for the payment they charged me without my delivery order how can i do this? I need chicme to refund or afterpay for the payment they charged me without my delivery order how can i do this?

Answer:

Thank you so much! They really are a scam!I will file those things now!

By Melissa G. over a year old

See more answers (2)

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

ChicMe Questions & Answers

Are you for real? are you just scamming? Are you for real? are you just scamming?

Very bad customer service ,never again will i order from this place. Very bad customer service ,never again will i order from this place.

What is the return policy What is the return policy

How do you get away with so much. without answering for it. your company is getting rich on fraud How do you get away with so much. without answering for it. your company is getting rich on fraud

How do i talk to customer service i really need to talk to some one How do i talk to customer service i really need to talk to some one

Where's my order? Where's my order?

I need chicme to refund or afterpay for the payment they charged me without my delivery order how can i do this? I need chicme to refund or afterpay for the payment they charged me without my delivery order how can i do this?

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Where's my order?