Dale Bathrooms Questions & Answers

Here’s what consumers have asked with answers from Dale Bathrooms staff and previous consumers.

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Question:

I am currently trying to get a refund on non supply of order (they could not fulfill the order) which they took payment for instantly. i have been told payment left their account on 31st july and i should allow 14 working days. still not received, i have emailed kelly and spoken to her several times who now very rudely is telling me i have to allow 28 working days, which is tomorrow and i should call back then... i don't hold out much hope of receiving the payment tomorrow and am prepared for another confrontational call with the unprofessional and rude kelly again tomorrow. trading standards here i come it seems.. I am currently trying to get a refund on non supply of order (they could not fulfill the order) which they took payment for instantly. i have been told payment left their account on 31st july and i should allow 14 working days. still not received, i have emailed kelly and spoken to her several times who now very rudely is telling me i have to allow 28 working days, which is tomorrow and i should call back then... i don't hold out much hope of receiving the payment tomorrow and am prepared for another confrontational call with the unprofessional and rude kelly again tomorrow. trading standards here i come it seems..

Answer:

Having had a terrible experience with onlinebathrooms.com, which has been taken up by trading standards, I wondered if anyone else has had problems too and if they managed to get them resolved? Thank you =)

By vianne g. over a year old

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Dale Bathrooms Questions & Answers

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