I would like to know that after receiving the dress and jacket for a wedding in May, the jacket isn't the same measurements I gave them, its full of marks and flaws in the material and the dress is sooo bad I can t wear it. They have made it completely incorrect and again its not been finished. I have tried to communicate with them and all they said was take it to the cleaners to get pressed! I need a refund instead.

asked by Paula L. on 3/3/16

1 Answer
Thumbnail of user tracyl39

This is not a legit company they will not honor your product. If it doesn't fit they blame it on you for measuring wrong refuse to return or exchange, it's a horrible company and bring undo stress to any event coming up. Do not buy from them

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