I need the a dress to return the serum and eye cream products.

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I need the a dress to return the serum and eye cream products.

asked by Jeanne M. on 12/14/15

2 Answers

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Please call me. Cindy Melancon 706-728-8056
I want to stop my subscription to Encante Eye Cream. It is sent to me every 3 months. I do not use it. I am charged on my credit card. How to stop it?
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How is it okay to scam people and ruin their credit for no good reason what so ever??. Your bogus ad for a sample amount of 0.5 oz of cream for 5.95 S/H I paid the $5.95 and now 8 months later I get a letter that I am in collections for $188.00. I never received anything else. I called your company and spoke to a VERY DEFENSIVE AND0 RUDE man there who said "It stated on the box I was supposed to call and cancle." I never got anything saying such a thing. The 0.5 oz sample came in an envelope not a box I would appreciate being taken out of collections, or I will handle this through the BBB in San Diego. Reference Number with Collection Pros is 1058627 And BTW Collection Pros do not have a Phone number that a human being answers, so it is impossible to deal with them. Robin Clarke
I got a collection notice on your eye cream. I have already settled the debt with your face cream company. I haven't used any of this and I will send it back to you. I have tried to reach the collection agency to dispute the past due notice and none of their phone # or their web links work. All they want is for you to send them money, which is not happening. Ref #1065454 Help
How can I contact them to return the product that I did not order?
May I have the number for customer service
I mistakenly ordered the free trials of the eye cream and the face serum. When I called to cancel, the face serum reluctantly returned 35% of my payment. The eye cream did nothing. Spoke with two men Chris and Roy who were both condescending, rude and tried to make me feel stupid. I am only asking for the 35% back from the eye cream also. I am on a limited income and cannot afford this at. I should have known. Please take to your board and see if some of funds can be returned. I would deeply appreciate it. Thank you for taking the time to read this note. Elizabeth Scanlon eascanlon@comcast.net

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Lana M. · Answer 1 · 2016-06-18T07:18Z

Lana M.

on 6/18/16

I would cancel the credit card that they charge. The collection agency that they use is fake and when l looked them up on better business bureau, the government has filed a flag on them stating for the company to cease all business for not having a license.
Hope this helps

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Donna H. · Answer 2 · 2016-05-09T08:02Z

Donna H.

on 5/9/16

They do not accept returns.

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