GranOptic Questions & Answers

Here’s what consumers have asked with answers from GranOptic staff and previous consumers.

1 questions answered

0% answered in 1 day

Question:

My order from granoptic has not arrived and i cannot get hold of them. does anyone have any way to contact them where they respond? how do i go about getting a refund?

Answer:

I'm in the same situation, requested for refund for few weeks, and no progress at all. Can never reach them on the hotline. What could we do?

By Albert L. over a year old

Question:

Has your company closed

Question:

Order #610621 placed on 12/08/2018 and to date no product has been received and no one has responded to my e-mail enquiries. please advise asap!

Question:

I didnt get mey money back..cant contact them..send many emails

Question:

When are you delivering?

Question:

Granoptic! they are criminals, scammers! and it all happens in europe! disgrace! i propose to file a collective complaint with the police in madrid!

Question:

I place the order 591404 on the 11 of may, still no sunglasses and no answer to my several emails. still "no processo - manufactur" want a fast reply.

Question:

I place an order on the 11 of may. still nothing. emailed you several times. no reply. what is going on? order 591404

Question:

I order on 26 nov 2017, only email confirming the order, nothing else, tried many emails, no reply..... dont know what to do now ........

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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