HappyRooms Questions & Answers

Question 1

Question:

Booking number 2dpkfy but still waiting email to confirm reservation. credit card charged Booking number 2dpkfy but still waiting email to confirm reservation. credit card charged

Answer · 2017-01-14T11:24Z

Answer:

Dear Robert! Thank you very much for the request. Could you be so kind to specify the number of the booking? Or please, provide us more detailed information regarding you booking: full name, dates, and hotel? If there are any other issues that need to be addressed, now or in the future don not hesitate to contact us hi@happyrooms.com or complaints@happyrooms.com Thank you in advance. We are looking forward to your reply!

By Alex J., over a year old

Question 2

Question:

I'm concerned about some reviews describing your site as a scam, will i defintely be getting what i pay for at the hotel advertised and not a partner hotel and will i be able to ring the hotel to reassure myself of this. I'm concerned about some reviews describing your site as a scam, will i defintely be getting what i pay for at the hotel advertised and not a partner hotel and will i be able to ring the hotel to reassure myself of this.

Answer · 2016-11-01T10:23Z

Dear Andrea J. Thank you very much for the question. We strive for the high quality service and we can guarantee a reservation, which you will choose. In order to be sure about your future booking we can suggest you three ways how to reconfirm a reservation and its all details: 1) You may request the confirmation of your reservation, and our employees will contact the hotel and ascertain the reservation. 2) You may choose the Care package. It is our service that can provide better conditions of accommodation, for example: a room with a nice view, higher floor, fulfilment your preferences and probably, a room upgrade. Plus, this service also includes the reconfirmation of your reservation. 3) If you still have doubts about the reservation, you can contact the chosen hotel, and confirm the reservation by yourself. Hence, anyways, you will get exactly what you pay for. Moreover, we are the official partners of TripAdvisor, and this partnership is a solid base for a customers confidence. If there are any other issues that need to be addressed, now or in the future dont hesitate to contact us at hi@happyrooms.com, by phone +44 20 3514-2449 Happyrooms.com team

Question 3

Question:

God day, how does a property goes about registering with you? and do you have an interface with e-res for example? and also how much percentage o you take? God day, how does a property goes about registering with you? and do you have an interface with e-res for example? and also how much percentage o you take?

Answer · 2016-08-26T05:46Z

Hi Audrey! Please visit http://su0.ru/XUyO for further information. If there are any other issues that need to be addressed, now or in the future dont hesitate to contact us at hi@happyrooms.com, by phone +44 20 3514-2449, through live chat support or Interactive Help Center. Kind regard, Happyrooms.com team

Question 4

Question:

Do you have a direct contact number please? Do you have a direct contact number please?

Answer · 2016-08-26T05:27Z

Hi Edel! You can contact us at hi@happyrooms.com, by phone +44 20 3514-2449, through live chat support or Interactive Help Center. Kind regard, Happyrooms.com team

Question 5

Question:

I have had to cancel a booking with happyrooms but re booked for another date. when should i expect my visa card to be credited with the amount for the first booking? I have had to cancel a booking with happyrooms but re booked for another date. when should i expect my visa card to be credited with the amount for the first booking?

Answer · 2016-08-26T05:29Z

Hi Niamh! Thanks for your question. Please provide us with your reservation number so that we are able to take all the necessary measures. If there are any other issues that need to be addressed, now or in the future dont hesitate to contact us at hi@happyrooms.com, by phone +44 20 3514-2449, through live chat support or Interactive Help Center. Kind regard, Happyrooms.com team

Question 6

Question:

I still haven´t received an email confirmation of my booking - booking. no. 20778574. i´ve already sent an email and ask for the confirmation via costumer service, but i´ve received nothing! I still haven´t received an email confirmation of my booking - booking. no. 20778574. i´ve already sent an email and ask for the confirmation via costumer service, but i´ve received nothing!

Answer · 2016-08-26T05:35Z

Dear Vlasta! Please accept our sincere apologies for such a long reply. Please inform us whether you received a confirmation or not. After checking your mail history we can see that your booking confirmation was sent to your email. If there are any other issues that need to be addressed, now or in the future dont hesitate to contact us at hi@happyrooms.com, by phone +44 20 3514-2449, through live chat support or Interactive Help Center. Kind regard, Happyrooms.com team

Question 7

Question:

How cain i cancel my hotel bookings How cain i cancel my hotel bookings

Answer · 2016-08-26T05:43Z

Dear Mostafa! Please accept our sincere apologies for such a long reply. You may can cancel a booking in your account on our website or by contacting us at hi@happyrooms.com, by phone +44 20 3514-2449, through live chat support or Interactive Help Center. Have a great day! Kind regard, Happyrooms.com team

HappyRooms Questions & Answers

Booking number 2dpkfy but still waiting email to confirm reservation. credit card charged Booking number 2dpkfy but still waiting email to confirm reservation. credit card charged

Do you have a direct contact number please? Do you have a direct contact number please?

How cain i cancel my hotel bookings How cain i cancel my hotel bookings

How many customers do yee annually revoke room bookings after taking money and confirming that accomdation has been rreserved.

I have a reservation 96160428. reserved at: 21:23, march 26 and in contact with the hotel, i was informed that it was canceled at the request of happyrooms, why? what is going on? what phone number to contact you?

Hi if i cancell my hotel reservation, how long would it take for the money to come back to my gold visa ( canadian gold visa?

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