Hemper Questions & Answers

86 reviews

Ask a question

Here’s what consumers have asked with answers from Hemper staff and previous consumers.

2 questions answered

100% answered in 1 day

Question:

How easy is it to get a hold of customer service at hemper? How easy is it to get a hold of customer service at hemper?

Answer:

Barely possible to get an answer. Sent multiple emails and never got anything back until a week later, and my question wasn't even answered. I asked for a refund because they charged me w/o my authorization, and their response told me how to skip a month on my current subscription. Like, wtf?

By Zariah M. over a year old

See more answers (3)

Question:

Is hemper a scam or a legit company? Is hemper a scam or a legit company?

Answer:

Scam, they don't send the "products " you order and only offer in-store credit in the event of a return.

By Candace M. over a year old

Question:

Is delivery's discreet or do i have to sign for it

Question:

Trying to order xl money box and keeps saying transcation failed, iv used me mates card and evrything and its a visa evrything is right and funds r2

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Hemper Questions & Answers

How easy is it to get a hold of customer service at hemper? How easy is it to get a hold of customer service at hemper?

Is hemper a scam or a legit company? Is hemper a scam or a legit company?

Is delivery's discreet or do i have to sign for it

Trying to order xl money box and keeps saying transcation failed, iv used me mates card and evrything and its a visa evrything is right and funds r2

Can’t see your question? Ask to get answers from the Hemper staff and other customers.