How easy is it to get a hold of customer service at Liquid Web?

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How easy is it to get a hold of customer service at Liquid Web?

asked by Stephen T. on 8/13/20

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Pissed O. · Answer 1 · 2020-08-13T03:21Z

Pissed O.

on 8/13/20

It's easy- they are available 24/7 however after 4pm EST- the agents have very little technical knowledge so wont be able to help much. They will basically open a ticket and escalate until the experienced guys show up the next day.

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